To achieve your daily operations, you will need techOMS to synchronize information from the Fulfillment Channel.
As you do so, you will be able to pull Inventory Levels and Shipments.
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To automate this process, refer to: How to configure Automations for Sales/Fulfillment channels [Step-by-step guide].
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Verify that you are operating within the correct Vendor/Warehouse beforehand:
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 | Click Channels from the left menu under the Fulfillment Channels section. |
 | Press Sync for the Fulfillment Channel you want to sync with. |
 | Select the synchronization operation to perform: |
- Import Products from Channel: Imports the Products from the connected Fulfillment Channel.
- Export Products to Channel: Exports the Products from techOMS to the connected Fulfillment Channel.
- Receive Inventory Levels from Channel: Receives Inventory levels from the connected Fulfillment Channel.
- Receive Shipments from Channel: Receives Shipments from the connected Fulfillment Channel.
If the Fulfillment Channel reports a shipped quantity of zero (0), techOMS automatically sets the shipment status to Cancelled. If this occurs unexpectedly, verify that the items were correctly fulfilled in the Fulfillment Channel.
- Receive Receipts from Channel: Receives Receipts from the connected Fulfillment Channel.
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techOMS automatically manages option availability based on:
These actions directly update your Inventory Levels and Order Statuses in techOMS. For more information, refer to:
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 | Click OK to begin the process. |
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Synchronization time may vary depending on the amount of data.
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If successful, techOMS will show a notification in the top-right corner of the screen:
You can verify the status of the operation in the How to review Fulfillment Channels activity Logs [Step-by-step guide].
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