Info Failed to fetch pitney bowes rates: Exception of type 'PitneyBowes.Developer.ShippingApi.ShippingAPIException' was thrown. HTTP 1.1 BadRequest [Solution]

When processing orders, you might come across the "Info Failed to fetch pitney bowes rates: Exception of type 'PitneyBowes.Developer.ShippingApi.ShippingAPIException' was thrown. HTTP 1.1 BadRequest" error.

This error is shown when the shipment has incorrect information or key information is missing.

• Address 1 field must only contain the Unit or PSC number and Box number
• Military Unit names are not allowed in the Address 1 field
• Military addresses must be validated with the USPS database. (If you only have the Military Unit name and not the number, the package cannot be sent using PB Shipping API - USPS. The package must be sent using retail rates instead) Examples of valid Address 1 entries:
  - PSC 3 BOX 4120
  - UNIT 100100 BOX 4120
  - UNIT 8400 BOX 0000
  
  

Edit the order information to correct it, as described here: 05 - How to edit an order’s information - [Step-by-Step guide]