When processing an order, you might come across the "1100518 Shipment must be at least 1 lb Shipping Error".
Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
To solve this issue you will have to:
- Access Clients under the Maintenance menu
- Click on the client related to the order
- Edit the Billing Account (Carrier) related to the order and error
- Select the Carrier Options tab
- Check the Round single packages less than 1LB to 1LB box
- Press Save to apply the changes
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