Error "Duplicate open or closed picks" or "Failed to fast import: Duplicate..." [Solution]

When processing through TechShip Desktop Client or through the Web Client you might come across the error:

• "Duplicate open or closed picks #### found for XXXX" (Desktop Client) 
• "Failed to fast import: Duplicate open or closed picks #### found for XXXX" (Web Client) error. 

This error happens because the order you're trying to import under that pick number has already been imported into the system. 

The status of that order could be open or closed. 

To fix this issue, if you have to process the order again, you have three options:

• Delete the batch and reimport: If the order is Open, you can delete the batch previously imported from techShip and import and process again
• Reopen, Delete the batch and reimport: If the order is Closed, just as the previous option you can delete the batch previously imported from techShip and import and process again; since the order is Closed, you will have to Reopen it first as indicated here How to Reopen a Closed Batch [Step-by-step guide]
• Bypass Checking Duplicates: If this feature is enabled, duplicates will not be checked; if it's not enabled, this will require you request Techdinamics staff to turn it on in either one  two modes
  • Allow duplicate orders: Allows duplicates based on Pick Order# or Carton ID
  • Allow duplicate orders + Disable carton duplicate check (desktop): Allows duplicates only by Carton ID instead of Pick Order#