When onboarding/adding a new Canada Post account the following information needs to be provided and verified:
TO BE PROVIDED
- Canada Post Username
- Canada Post Password
- Induction Address
TO BE VERIFIED
1) The Username and Password log in at: https://www.canadapost.ca/
2) The Canada Post account is a commercial customer with a parcel agreement (we do NOT support Solutions for Small Business™ accounts)
How to troubleshoot this? - Reach you Canada Post representative to set up the right type of account.
WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.
How to register a Canada Post Baseline Account - [Step-by-step guide]
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article