VALIDATION_ERROR : consigneeaddress : Name should must be less than 30 characters in length [Solution]

Modified on Tue, 3 Mar, 2020 at 2:35 PM

When processing an order, you might run into the "VALIDATION_ERROR:consigneeaddress:Name should must be less than 30 characters in length" error.

This error relates to incorrect information in the order you're trying to process.

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To solve this issue you will have to:

1. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case

2. Click the edit button of the order you wish to change

3. Modify the Ship-to Name (or Company) to comply with the length requirement (less than 30 characters)

4. Press Save to apply the changes

If the rest of the information in the order is correct, you will be able to process it.