How to set up an eHub Baseline account [Step-by-Step guide]

Modified on Tue, 24 Dec at 2:29 PM

When setting up a Small Parcel through eHUB carrier account, you will have to:

NOTE: This article describes how to set up the Carrier baseline account.
If the Carrier baseline account has already been set up and you intend to add a new Billing Account, refer to: How to add and set up an eHub Billing Account [Step-by-Step guide]

WARNING: To use eHub's USPS services only, ensure the eHub (USPS) (EHUBUSPS) plugin is set. Otherwise, use the eHub (Multicarrier) (EHUB) plugin.

CARRIER SECTION

1. Access Maintenance and select Carriers

2. Click the Carrier for which you'll add the account to from the list

3. Click the Accounts tab

4. Click Add Account

5. In General Options set:

Name -> [Carrier] - eHUB (e.g. if you're using USPS, USPS - eHUB)
Usage mode -> Production
Status -> Active
Label mode -> ZPL
SCAC -> Carrier/SCAC code you're using in the WMS

WARNING: To avoid getting charged by carrier estimations, you can enable Dimensions Required, which will require dimensions for every shipment and send an error message if these are missing.

6. In Carrier Options set and Save:

API Key -> API Key provided by Essential Hub
Pick Up Open, Close and Ready Hours time -> Warehouse pick up open and pick up close time, as well as Ready Hours (how many hours will it take you to be ready from your open time)
Sender address info -> Warehouse induction address

Once ready, proceed to setting up the Billing Account as described in:

How to add and set up an Billing Account [Step-by-Step guide]